The New “E” in E.E.A.T


The criteria for what makes content valuable and trustworthy have shifted over the years. For a while now, the acronym E.A.T (Expertise, Authority, Trust) has been the gold standard for content creators and SEO professionals alike. It’s a guideline that Google and other search engines use to evaluate the quality of content. But as the digital landscape changes, so do the benchmarks for quality. Enter the new “E” in E.E.A.T: Experience.

Understanding the Original E.A.T

Before we delve into the significance of Experience, let’s take a brief look at the original components of E.A.T:

  • Expertise: This refers to the depth of knowledge or skill in a particular area. Content creators should have a deep understanding of the topics they’re discussing.
  • Authority: Authority is about recognition. An author gains authority when they are recognized as an expert in their field by peers, institutions, or a significant portion of the public.
  • Trust: Trust is perhaps the most intangible of the three. It’s about credibility. Does the content come from a reliable source? Are the facts accurate? Is the content free from bias?

Why Experience Matters

Experience, in the context of E.E.A.T, refers to the user’s experience when interacting with content. It’s not just about the information being presented, but how it’s being presented. Here’s why Experience is becoming a cornerstone in content evaluation:

User-Centric Content:

  • The Rise of the User: Users have countless options at their fingertips nowadays. If they don’t find content appealing or user-friendly, they can easily move on to another source. This shift in power towards the user has made it imperative for content creators to prioritize user experience.
  • Search Engine Evolution: Search engines like Google have evolved their algorithms to prioritize user experience. Factors such as page load speed have become ranking signals. A slow-loading page can negatively impact search rankings, regardless of the content’s quality.
  • Mobile Optimization: With a significant portion of users accessing content via mobile devices, ensuring content is mobile-friendly isn’t just a bonus—it’s a necessity. This means responsive design, touch-friendly navigation, and ensuring multimedia elements load and play correctly on mobile devices.
  • User-Friendly Design: Beyond mobile optimization, the overall design of a website or platform plays a crucial role in user experience. Clear navigation, readable fonts, and intuitive layouts all contribute to a positive user experience.

Engagement Metrics:

  • Bounce Rate Insights: A high bounce rate, where users leave a page without interacting further, can be a red flag. It might indicate that the content isn’t matching user expectations, the page loads too slowly, or the design is off-putting.
  • Time on Page: Another critical metric is how long users spend on a page. If they spend a significant amount of time, it’s likely the content is engaging and valuable to them. Conversely, a short time might indicate the content wasn’t what they were looking for.
  • Interactions and Shares: Metrics like social media shares, comments, and other interactions can provide insights into how users perceive content. High engagement often correlates with content that resonates with users.


  • The AI Revolution: The advancements in AI and machine learning have made it possible to analyze vast amounts of user data in real-time. This analysis allows content creators to tailor content to individual user preferences, enhancing the user experience.
  • Beyond Cookie-Cutter Content: Gone are the days of one-size-fits-all content. Users now expect content to be tailored to their preferences, location, and even their browsing habits. Personalized content can lead to higher engagement and satisfaction rates.
  • Resonance with Users: Personalization isn’t just about showing users what they want to see. It’s about creating a deeper connection with them. When content resonates on a personal level, it’s more memorable and impactful, leading to stronger brand loyalty and trust.

Integrating Experience into E.E.A.T

So, how can content creators and SEO professionals integrate Experience into their strategies? Here are some actionable steps:

  • Prioritize User Experience (UX) Design: Ensure that your website or platform is designed with the user in mind. This means intuitive navigation, fast load times, and mobile optimization.
  • Engage with Multimedia: Text is essential, but in the age of short attention spans, integrating videos, infographics, and interactive elements can enhance the user experience.
  • Feedback Loops: Encourage user feedback. Whether through comments, reviews, or direct surveys, understanding your audience’s experience can offer invaluable insights.
  • Stay Updated with Tech Trends: As technology evolves, so do user expectations. Staying updated with the latest in web design, AR/VR, and other tech trends can give you an edge in delivering a top-notch experience.

The Holistic Approach to Content

With the addition of Experience to the E.E.A.T criteria, we’re looking at a more holistic approach to content creation and evaluation. It’s no longer just about being an expert or being trustworthy. It’s about delivering content in a way that resonates, engages, and satisfies the user.

In conclusion, as the digital realm continues to grow and evolve, so will the benchmarks for quality content. 

The new “E” in E.E.A.T serves as a timely reminder for all content creators and digital marketers: always put the user first. By doing so, not only do we elevate the quality of our content, but we also ensure its longevity and relevance in an increasingly competitive digital space.